Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

Introduction

S & T Company Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stcompany.co.tz or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Subscribe to our newsletters or communications
  • Request information about our services
  • Engage with our customer support

This information may include:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Service inquiries and preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To send you information about our services, updates, and promotional materials (with your consent)
  • To improve our website and services
  • To analyze usage patterns and trends
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to protect your personal information, we cannot guarantee absolute security. You use our website and services at your own risk.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a structured format
  • Objection: Object to the processing of your information
  • Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance
  • Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

S & T Company Limited

Dar es Salaam, Tanzania, 14111

Email: support@stcompany.co.tz

Phone: +255 712 979 555 | +255 715 353 382

Website: https://stcompany.co.tz